MIAMI, Nov. 2 /PRNewswire/ -- EVOLVE 2009 -- Sigma Systems, an industry leader in Advanced IP Service Fulfillment solutions, today announced a global reseller agreement with leading telecom supplier Ericsson (Nasdaq: ERIC) that will provide next-generation order management and fulfillment solutions to telecom operators worldwide. The agreement enables Ericsson to resell Sigma Systems' Service Management Platform, a carrier-grade platform that allows rapid service creation, advanced order management and automated provisioning, and Sigma's service management solutions for triple-play -- including high-speed data, and IMS-based IPTV and VoIP -- to its hundreds of telco customers.

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The combination of Ericsson's extensive expertise in delivering world-class technology, solutions and services to telecom operators and Sigma Systems' powerful Service Management Portfolio -- will bring the following benefits to the Next-Generation Operator (NGO):

• Increased profitability and accelerated time-to-revenue by deploying residential triple-play services faster and delivering innovative service bundles
• Ability to deliver any service over an IMS infrastructure and any combination of networks access technologies, such as fiber to the home (FTTH) and DSL
• Improved productivity through automated provisioning and activation of voice, video, and data services
• Enhanced customer satisfaction resulting from reliable service fulfillment, reduced order fall out, and self-service portals
• Reduced operations costs realized by consolidating existing order management and provisioning systems, and eliminating manual tasks
  

"Telecom operators are increasingly deploying IP-based services such as IPTV, leading to the need for cost-effective creation of service bundles for triple-play," said Martina Kurth, research director, Carrier Operations and Strategies, for Gartner. "Operators need order management and fulfillment solutions that enable next-generation service transformation, speed time to revenue, and allow new multimedia services to be added to existing offerings."

"Telecom operators today are under pressure to deliver new competitive services, and simultaneously increase the operational efficiency of their business," said Tim Spencer, president and COO of Sigma Systems. "By combining the expertise and solutions of Ericsson and Sigma Systems, we are providing telecom operators the reliable resources they need to quickly create and roll out IPTV and other new services, reduce operations costs, and expand revenue streams."

Sigma Systems' Service Management Portfolio

Sigma Systems' Service Management Portfolio of fulfillment solutions are designed to deliver advanced VoIP, Internet, IPTV, unified messaging, and multi-media services across network domains and to an unlimited range of IP-enabled end-user devices. Core to Sigma Systems' portfolio of complete, end-to-end service fulfillment solutions, is the Service Management Platform (SMP). Standards-based and carrier-grade, SMP delivers faster time to market for new services; more efficiency and accuracy in business processes; and superior integration and data integrity across the enterprise.

Sigma Systems' SMP includes a broad range of solutions for operators, including broadband, voice, video (TV, pay per view, video on demand, online video, customized applications, and advanced advertising), and commercial services.. Sigma provides reusable solutions for triple-play and quad-play in the telecom environment, independent of access technology.

"The agreement with Ericsson enables us to further advance our commitment to bring next-generation order management and fulfillment to telecom operators, and allows us to extend our proven, multi-service fulfillment solutions to a broader set of global next-generation operators," said Gary Gibbs, vice president of Channel Development at Sigma Systems.

About Sigma Systems

Sigma Systems is the proven global leader in delivering advanced IP service fulfillment solutions. Sigma's powerful solutions enable the world's Next-Generation Operators (NGOs) to Deliver a Rich Consumer Experience through communications and entertainment services -- over any access technology to any device. The company's award-winning solutions include order management, provisioning and activation, and active mediation of residential and business VoIP, and Triple, Quad and All-Play services. NGOs around the globe -- including Cox, TELUS, Rogers and YouSee -- trust Sigma for service transformation and innovative solutions with market-leading expertise for the delivery of today's -- and tomorrow's -- new services. For more information about Sigma, visit http://www.sigma-systems.com.

SOURCE Sigma Systems