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rlebherz wrote: Alf, Interesting article. I think the Cloud services and cloud infrastructure lines are a bit blurred, but I agree with most of what you are saying. Dont underestimate the SLA's role in accountability. For companies that have dynamic requirements and no down time can be afforded, make sure you have very tight SLAs. For example, OpSource provides a 100% SLA in the cloud and 100%SLA around production application environments. Now 100% is ideally perfect, it comes down to accountability, yo...
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VeriFone Commends ISO Community Response to Heartland Transition

VeriFone Holdings, Inc. (NYSE: PAY), today commended the response of Independent Sales Organizations (ISOs) in its bid to shield merchants from any adverse impact in its patent infringement case against Heartland Payment Systems (NYSE: HPY). VeriFone previously announced it was terminating its support relationship with Heartland for VeriFone payment systems effective end of day December 31, 2009, and has offered merchants direct and free support from VeriFone.

Thousands of merchant representatives have begun a nationwide effort to personally visit Heartland merchants. The ISO community is helping prepare Heartland's merchants for the transition to avoid any disruptions, particularly during the crucial holiday season.

“VeriFone is intent on simply helping customers impacted by Heartland's theft of VeriFone's intellectual property, and we continue to do all we can to help these customers ensure that there will be no disruption, despite Heartland's interference,” said VeriFone CEO Douglas G. Bergeron.

Heartland is dependent on VeriFone for updates and support to the VeriFone operating system, runtime libraries, and in most cases the payment application. After December 31, the only way for Heartland merchants to ensure ongoing support and efficient operation is to register with VeriFone.

Additional resources: Current Heartland merchants can register for VeriFone support at: https://freesupport.verifone.com or the toll-free number 1-888-887-8199

About VeriFone Holdings, Inc. (www.verifone.com)

VeriFone Holdings, Inc. (“VeriFone”) (NYSE: PAY) is the global leader in secure electronic payment solutions. VeriFone provides expertise, solutions and services that add value to the point of sale with merchant-operated, consumer-facing and self-service payment systems for the financial, retail, hospitality, petroleum, government and healthcare vertical markets. VeriFone solutions are designed to meet the needs of merchants, processors and acquirers in developed and emerging economies worldwide.

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995 for VeriFone Holdings, Inc.

This press release includes certain forward-looking statements related to VeriFone Holdings, Inc. within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on VeriFone management's current expectations or beliefs and are subject to uncertainty and changes in circumstances. Actual results may vary materially from those expressed or implied by the forward-looking statements herein due to changes in economic, business, competitive, technological and/or regulatory factors, and other risks and uncertainties affecting the operation of the business of VeriFone Holdings, Inc. These risks and uncertainties include: the ability of VeriFone to successfully support Heartland Merchants, our ability to protect against fraud, the status of our relationship with and condition of third parties upon whom we rely in the conduct of our business, our dependence on a limited number of customers, uncertainties related to the conduct of our business internationally, our dependence on a limited number of key employees, short product cycles, rapidly changing technologies and maintaining competitive leadership position with respect to our payment solution offerings. For a further list and description of such risks and uncertainties, see our filings with the Securities and Exchange Commission, including our annual report on Form 10-K and our quarterly reports on Form 10-Q. VeriFone is under no obligation to, and expressly disclaims any obligation to, update or alter its forward-looking statements, whether as a result of new information, future events, changes in assumptions or otherwise.

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Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

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