From the Wires
Service Restored to More Than 1.7 Million FirstEnergy Customers Affected by Hurricane Sandy
By: PR Newswire
Nov. 4, 2012 02:09 PM
AKRON, Ohio, Nov. 4, 2012 /PRNewswire/ -- More than 17,500 employees from Jersey Central Power & Light (JCP&L), Metropolitan Edison (Met-Ed), Mon Power, The Illuminating Company (CEI), Potomac Edison and other FirstEnergy (NYSE: FE) utilities, along with outside contractors and utilities, continue their around-the-clock efforts to restore service to customers following devastating Hurricane Sandy last week. The storm left more than 2.3 million FirstEnergy utility customers without power in New Jersey, Pennsylvania, West Virginia, Ohio and Maryland.
Nearly 94 percent of customers in Pennsylvania, Ohio, West Virginia and Maryland who were affected by the storm have had power restored. In New Jersey, where a direct hit from the massive storm inflicted catastrophic damage across the state, progress is being made. More than 700,000 customers have had power restored in the 120 hours since the passing of the storm. An additional 135,000 are expected to be restored today.
As debris from the storm is being cleared, customers are cautioned never to touch downed lines. Customers should always assume downed wires are carrying electricity and are reminded to keep children and pets away from them. Downed wires should be reported immediately to your electric company or local police or fire department. Customers should never try to remove trees or limbs from power lines because they could conduct electricity. They should wait for emergency services or utility crews to arrive.
FirstEnergy's restoration process is designed to restore power safely and efficiently for affected customers. Crews are focused on responding to hazardous situations and high-priority damage locations, including the transmission and substation facilities that supply power for local distribution systems. Priority also is given to hospitals, critical care and life support facilities, communications facilities, emergency response agencies and circuits serving the largest number of customers, followed by restoration of service to individual homes.
Customers without power are encouraged to call 1-888-LIGHTSS (1-888-544-4877) to report their outage or click the "Report Outage" link on www.firstenergycorp.com.
For updated information on the company's current outages, FirstEnergy's storm restoration process and tips for staying safe, visit the 24/7 Power Center at www.firstenergycorp.com/outages. JCP&L customers can find the latest information on Facebook at www.facebook.com/JCPandL. FirstEnergy operating companies also will provide updates via Twitter:
FirstEnergy is a diversified energy company dedicated to safety, reliability and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Maryland, Ohio, Pennsylvania, New Jersey, New York and West Virginia. Its generation subsidiaries control more than 20,000 megawatts of capacity from a diversified mix of scrubbed coal, non-emitting nuclear, natural gas, hydro, pumped-storage hydro and other renewables. Follow FirstEnergy on Twitter @FirstEnergyCorp.
SOURCE FirstEnergy Corp.
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