From the Wires
TelOne Deploys FTS' Convergent Billing & Customer Care Solution
FTS' Leap™ Billing Supports Zimbabwean Operator's Fixed, Mobile and Broadband Services
By: PR Newswire
Nov. 14, 2012 03:01 AM
CAPE TOWN, South Africa, November 14, 2012 /PRNewswire/ --
AfricaCom 2012 | Booth E13 | FTS, a global provider of billing, customer care and policy control solutions for communications and content service providers, today announced that Zimbabwe's TelOne has successfully implemented its Leap Billing software, a comprehensive end-to-end billing and customer care solution.
TelOne is Zimbabwe's national telecommunications operator and provides a wide range of services to its residential and business customers, including wireline telephony, wireless, broadband and satellite communications. TelOne's billing transformation project includes the implementation of FTS' convergent billing and charging, interconnect billing, invoicing, order management, customer management, network management, mediation and more.
"Following the successful implementation of Leap Billing, we can already see the benefits of the FTS' solution," said Hampton Mhlanga, TelOne's CEO. "The flexibility of the system will enable us to provide a richer offering to our customers through the rapid implementation of new services, as well as immediate additional sources of income from interconnect fees. The Leap Billing solution will help us to increase our revenues and therefore it will provide a rapid ROI. Moreover, we have seen first-hand that FTS is genuinely committed to our market and we have no doubt that working with FTS will take TelOne to the next generation of telecommunication services."
"This is another great deployment for FTS, and one we believe that will provide huge benefits to TelOne," said Nir Asulin, FTS' CEO. "The flexibility of the Leap Billing platform will help TelOne create additional sources of revenue, and with our on-going support and service, TelOne will be able to further increase revenues over the coming years. This project is testimony to FTS' steadfast commitment to this fast-growing region, where we help operators across Africa to provide a wide range of advanced telecommunication services to their growing customer base."
The flexibility of the Leap Billing platform means that new packages and services can now be created at the speed of marketing by TelOne. Other immediate benefits that Leap Billing brings to TelOne include: providing customers with a single bill summarising all the services they use from their subscription packages, including fixed telephony, Internet and wireless; offering subscribers a single point of contact for all their queries; and through the FTS' Interconnect solution, ensuring accounting accuracy of TelOne's growing roaming and interconnect revenues, enabling TelOne to turn its interconnect and settlements policies into a revenue stream, with an almost immediate return on investment.
FTS has a proven track record in working with leading carriers in Africa, and has seen its telecom billing and policy control solutions implemented by many of the region's fixed-line, mobile, broadband and WiMAX operators.
TelOne's core business is to bring people together providing affordable and reliable telecommunications service in Zimbabwe. The company strives to become model in the provision of these services with its range of products, including DialOne, Data One, VSAT, ComOne (Internet), and Intelligent Network (IN). TelOne fulfils its mission guided by values like customer focus, empowerment, teamwork, social responsibility, and professionalism. For more information, visit TelOne's website - http://www.telone.co.zw/.
FTS provides billing, customer care and policy control solutions that have greater flexibility and provide greater independence for communications and content service providers, resulting in a dramatically lower total cost of ownership (TCO). As the first billing company to provide policy management, by analyzing every transaction from a business standpoint, FTS offers a complete package of solutions and can service both growing and major, established providers.
FTS deploys its full range of end-to-end and add-on telecom billing and policy control services to customers in over 40 countries and implements solutions in wireless, wireline, cable, broadband, M2M, cloud and content markets including multiple convergent billing platform installations. By providing solutions and service to telecommunications providers globally, FTS is helping to reduce the total cost of ownership of billing and policy control. Further information is available at http://www.fts-soft.com/.
For further information please contact:
Joshua PR: Kate Gordon, Tel. +44(0)7980-921961, email@example.com
FTS: Moshe Peterfreund, Tel. +972-9-952-6500, firstname.lastname@example.org
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