Comments
yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.
Cloud Expo on Google News
SYS-CON.TV

2008 West
DIAMOND SPONSOR:
Data Direct
SOA, WOA and Cloud Computing: The New Frontier for Data Services
PLATINUM SPONSORS:
Red Hat
The Opening of Virtualization
GOLD SPONSORS:
Appsense
User Environment Management – The Third Layer of the Desktop
Cordys
Cloud Computing for Business Agility
EMC
CMIS: A Multi-Vendor Proposal for a Service-Based Content Management Interoperability Standard
Freedom OSS
Practical SOA” Max Yankelevich
Intel
Architecting an Enterprise Service Router (ESR) – A Cost-Effective Way to Scale SOA Across the Enterprise
Sensedia
Return on Assests: Bringing Visibility to your SOA Strategy
Symantec
Managing Hybrid Endpoint Environments
VMWare
Game-Changing Technology for Enterprise Clouds and Applications
Click For 2008 West
Event Webcasts

2008 West
PLATINUM SPONSORS:
Appcelerator
Get ‘Rich’ Quick: Rapid Prototyping for RIA with ZERO Server Code
Keynote Systems
Designing for and Managing Performance in the New Frontier of Rich Internet Applications
GOLD SPONSORS:
ICEsoft
How Can AJAX Improve Homeland Security?
Isomorphic
Beyond Widgets: What a RIA Platform Should Offer
Oracle
REAs: Rich Enterprise Applications
Click For 2008 Event Webcasts
Research and Markets: Proactive Consumer Fraud Communications

Research and Markets (http://www.researchandmarkets.com/research/37g53s/proactive) has announced the addition of the "Proactive Consumer Fraud Communications: Don't Call Me, I'll Call You" report to their offering.

Contemporary consumers want to have more control over their money. They are demanding more information faster and access to updates on activity taking place on their accounts. They are also becoming increasingly aware of the threat inherent in online transactions. Until recently, bringing the consumer directly into the fraud detection value stream has not been part of most issuers' risk management strategy.

New research from Mercator Advisory Group, Proactive Consumer Fraud Communications: Don't Call Me, I'll Call You, examines how this paradigm is changing and looks at the impact this is having on contact center services, issuer support strategies, and direct-to-consumer apps. This analysis considers the shifting consumer support environment, which is responding to consumers' interest in information and personalized, on-demand services as well as issuers' needs to better control fraud and reduces expenses.

"For debit card portfolio managers responsible for delivering profitable products in a constrained revenue environment, effectively managing risk and responding to the expectations of an increasingly tech-centric consumer creates a strong business need to consider how interactive communications impact the franchise from a cost and value perspective," comments Patricia Hewitt, director of Mercator Advisory Group's Debit Advisory Service and author of the report.

Highlights

- An analysis of consumer survey results relating to their use and interest in proactive alerts, concerns about fraud, and communication preferences

- The evolution of the consumer contact industry including the development of virtual personal assistants to augment consumer self-service channels

- A look at the direct-to-consumer fraud alert application, SafePay, a solution designed to appeal to the small and medium enterprise (SME) online merchant and the early adopter, risk-averse consumer

- A discussion of debit card issuers' interest in expanding the services connected to their retail portfolio, which includes these emerging communication technologies that serve to deputize cardholders into the risk management process

Key Topics Covered

- Executive Summary

- Introduction

- Omnichannel Usage

- Consumer Reactions to Payment Card Fraud

- Omnichannel Communication Opportunity

- Text Messaging

- Deputizing Consumers

- Old School, New Technology

- A New School Is in Session: SafePay

- At Your Service: Virtual Personal Assistants (VPAs)

- Conclusions About the Beginning

- Copyright Notice

Companies Mentioned

- SafePay

- Nuance Communications

- Varolii Corporation

For more information visit http://www.researchandmarkets.com/research/37g53s/proactive

About Business Wire
Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest AJAXWorld RIA Stories
One of the most appealing benefits of cloud deployment is the ease of use and the flexibility of adding or removing compute capacity. You can dynamically allocate resources based on the changing workloads, which give you the flexibility in managing your compute cost. AWS Auto Sc...
At the beginning of the book the authors say they created this book to be used in a classroom setting. I agree that it is a great book for the classroom, but I would also recommend it to anyone who wants to learn about the current Agile methodologies. It does what the title of th...
As an enterprise and software architect the one thing I hate most about my job is documentation, yet the importance of doing documentation on sizable projects is what I find myself preaching about the most. One reason I understand the importance of documentation is that I came f...
The premiere issue of the Internet of @ThingsExpo Newsletter contains highlights of the hottest sessions and speakers from Internet of @ThingsExpo, Call for Papers information, and sponsorship opportunities.
“At Cloud Expo in NYC last week I sat in on the Internet of Things power panel and then presented about how to monetize the Internet of Things. The room was packed, standing room only and I stuck around for a full 30 minutes afterwards answering questions before I had to tear mys...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET News.com Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)sys-con.com!

Advertise on this site! Contact advertising(at)sys-con.com! 201 802-3021


SYS-CON Featured Whitepapers
ADS BY GOOGLE