Comments
yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.
Cloud Expo on Google News
SYS-CON.TV

2008 West
DIAMOND SPONSOR:
Data Direct
SOA, WOA and Cloud Computing: The New Frontier for Data Services
PLATINUM SPONSORS:
Red Hat
The Opening of Virtualization
GOLD SPONSORS:
Appsense
User Environment Management – The Third Layer of the Desktop
Cordys
Cloud Computing for Business Agility
EMC
CMIS: A Multi-Vendor Proposal for a Service-Based Content Management Interoperability Standard
Freedom OSS
Practical SOA” Max Yankelevich
Intel
Architecting an Enterprise Service Router (ESR) – A Cost-Effective Way to Scale SOA Across the Enterprise
Sensedia
Return on Assests: Bringing Visibility to your SOA Strategy
Symantec
Managing Hybrid Endpoint Environments
VMWare
Game-Changing Technology for Enterprise Clouds and Applications
Click For 2008 West
Event Webcasts

2008 West
PLATINUM SPONSORS:
Appcelerator
Get ‘Rich’ Quick: Rapid Prototyping for RIA with ZERO Server Code
Keynote Systems
Designing for and Managing Performance in the New Frontier of Rich Internet Applications
GOLD SPONSORS:
ICEsoft
How Can AJAX Improve Homeland Security?
Isomorphic
Beyond Widgets: What a RIA Platform Should Offer
Oracle
REAs: Rich Enterprise Applications
Click For 2008 Event Webcasts
Don’t Miss 50% of Your Paying Customers on Their Mobile Devices
What does a mobile RUM solution have to track?

"We expect that the revenue made via our mobile apps will cross the 50% mark within this year!" Most of our eCommerce customers are starting to say this to us. These customers have driven their businesses to the web and have successfully applied Real User Monitoring (RUM) for web. They have found and fixed many of the common performance problems described in Top 8 Performance Landmines, 5 Steps to improve eCommerce Performance and What if A/B Testing fails to improve conversions.

As these customers start seeing an increase in revenue from mobile they have to extend their RUM capabilities from Web-only to all end user devices including mobile web and mobile native apps.

What does a mobile RUM solution have to track?
From a "classical" web perspective we learned that a RUM solution has to answer the following four questions for our clients:

  • Who are my customers?
  • Are my customers experiencing functional problems?
  • Are my customers experiencing bad performance?
  • How do my customers use the application?

Working with our clients we designed the Compuware Mobile Application Monitoring - Free Edition that gives you the answers to the above questions:

#1: Who are my customers?
Getting an overview of who your end users really are, which devices they are using, where they are coming from and how they use your application lets you make good decisions on future investment for certain mobile platforms, technologies, improving application design as well as targeting the right market.

Answer to: Are we investing in the right geographical market? What devices are actually used?

#2: Are my customers experiencing functional problems?
The worst thing that can happen to an end user is that the app crashes or shows error messages. Capturing crash reports for each failed mobile visitor is required to learn about functional problems as well as having all information needed to fix it.

Answer to: which crashes - including full crash reports - happen on which mobile devices?

#3: Are my customers experiencing bad performance?
4.1 seconds is not an acceptable response time. Are there any differences between the different mobile devices or does it happen across the board? As you can see in the following screenshot performance problems impact all devices equally. It also shows us which user actions are particularly slow such as the application start or the checkout.

Answer to: which user actions show bad performance on which devices?

#4: How do my customers use the application?
Knowing which features are and are not used allows you to focus your improvements on those features that are heavily used and highlight these same features.

Answer To: which features are used on which devices?

Getting started with Compuware Mobile Application Monitoring - Free Edition?
For more information, be sure to visit our Compuware YouTube Channel and check out our short series of videos explaining how you can enable RUM in your application. You can also register here for your free account. Once you have registered, be sure to use the discussion forums on the APM Community and share your feedback with others.

What you get with Premium?
The Free Edition is extended with the Premium offering with several key capabilities:

  • Full End-to-End performance view: from Mobile Device through the backend implementation
  • Manage user experience across all your customers touch points: web sites, mobile sites and mobile native
  • Track and Optimize Business Metrics such as Conversion Rates, Bookings, and Revenue and correlate this with performance across regions and devices
  • Diagnose problems down to the method level using PurePath technology
  • Automate Alerting and Reporting to both Business and Application Owners
  • And even more ...

PurePath technology allows End-to-End visibility down to the code line for Web, Mobile Web and Native Apps

Learn more about the Compuware APM Real User Monitoring for Web & Mobile Apps.

About Klaus Enzenhofer
Klaus Enzenhofer has several years of experience and expertise in the field of Web Performance Optimization and User Experience Management. He works as Technical Strategist in the Center of Excellence Team at dynaTrace Software. In this role he influences the development of the dynaTrace Application Performance Management Solution and the Web Performance Optimization Tool dynaTrace AJAX Edition. He mainly gathered his experience in web and performance by developing and running large-scale web portals at Tiscover GmbH.

In order to post a comment you need to be registered and logged in.

Register | Sign-in

Reader Feedback: Page 1 of 1

Latest AJAXWorld RIA Stories
David Friend is the co-founder and CEO of Wasabi, the hot cloud storage company that delivers fast, low-cost, and reliable cloud storage. Prior to Wasabi, David co-founded Carbonite, one of the world's leading cloud backup companies. A successful tech entrepreneur for more than 3...
Containers and Kubernetes allow for code portability across on-premise VMs, bare metal, or multiple cloud provider environments. Yet, despite this portability promise, developers may include configuration and application definitions that constrain or even eliminate application po...
Andi Mann, Chief Technology Advocate at Splunk, is an accomplished digital business executive with extensive global expertise as a strategist, technologist, innovator, marketer, and communicator. For over 30 years across five continents, he has built success with Fortune 500 corp...
Early Bird Registration Discount Expires on August 31, 2018 Conference Registration Link ▸ HERE. Pick from all 200 sessions in all 10 tracks, plus 22 Keynotes & General Sessions! Lunch is served two days. EXPIRES AUGUST 31, 2018. Ticket prices: ($1,295-Aug 31) ($1,495-Oct 31) ($1...
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing sm...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET News.com Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)sys-con.com!

Advertise on this site! Contact advertising(at)sys-con.com! 201 802-3021


SYS-CON Featured Whitepapers
ADS BY GOOGLE