From the Blogosphere
Is ITIL Still Relevant? | @DevOpsSummit #DevOps #IoT #Microservices
The long answer is: it depends on your organization’s understanding and application of ITIL
By: Rafi Katanasho
Jan. 31, 2016 11:00 AM
Is ITIL (Information Technology Infrastructure Library) still relevant in the digital world?
The short answer is...yes.
The longer answer is: it depends on your organization's understanding and application of ITIL.
In order to best answer the question it's important to take a step back and examine the goals and intent of ITIL.
Quick refresher on ITIL
1. The best definition of ITIL comes from Dr. Don Page, one of the authors of ITIL, who simply refers to it as ‘Documented Common Sense.'
2. Put differently, it's a set a good practices for IT service management aimed at providing guidance to questions like:
3. Simply put, it's aimed at providing guidelines for IT to deliver high quality and cost-effective business value.
Then came the key push for configuration management databases and systems - or CMDBs and CMSs tools - as the silver bullet to IT service management.
ITIL vs DevOps?
DevOps is Not a Market, but a Tool-Centric Philosophy That Supports a Continuous Delivery Value Chain - Gartner
1. The most concise definition of DevOps goes to Gartner: DevOps is Not a Market, but a Tool-Centric Philosophy That Supports a Continuous Delivery Value Chain. Dare I add the words ‘people (and culture)' prior to the word Tool-Centric.
2. Gene Kim, the author of the Phoenix Project, puts it this way: DevOps advocates a collaborative working relationship between Development and IT Operations, resulting in the fast flow of planned work (i.e., high deploy rates), while simultaneously increasing the reliability, stability, resilience and security of the production environment
For more, click here for the full article.
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