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Application Development Done Right | @DevOpsSummit #DevOps #ContinuousDelivery
How a grocery store is using technology to disrupt the market
By: Automic Blog
Apr. 20, 2017 01:00 PM
Application Development Done Right
Developing code, without considering either the current or future needs of the end user, can cause frustration and result in customer churn, which ultimately means lower revenues. In this blog, I'd like to describe something simple I came across that demonstrates how to avoid these pitfalls.
Using Technology to Get Ahead
At the checkout, the cashier mentioned to us that the store has a mobile application. Since both of us are technology oriented professionals, we were skeptical about the need for a grocery store mobile application. But then the cashier told us two things that immediately caught our attention:
These two features are enough for us to justify the 25 minute drive to this particular chain, which previously is something we've only done once every two months at best. This is in spite of the fact that there are two major chains (without digital capabilities like those mentioned above) currently within five minutes of our house.
Creating the Right Environment to Realize a Vision
Of course, this feedback loop is useless without a mechanism to deploy new builds of applications fast enough to keep up with the rate of change in their development. This is where release automation comes into play. A fully implemented, fully automated CICD process is essential for ensuring companies can develop at the "speed of change" so that they aren't overtaken by the competition.
While our grocery bill won't do much to add to the bottom line of this particular chain, if you multiply the effect it's had on us by the number of people like us who are hearing about it for the first time, you can see how this could have an impact. And this is possible only because someone took the time to consider the shopping experience; how it could be improved in a very real way for their customers and then providing the necessary structure internally to give the development teams the ability to fully realize their vision.
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