yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.
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2008 West
Data Direct
SOA, WOA and Cloud Computing: The New Frontier for Data Services
Red Hat
The Opening of Virtualization
User Environment Management – The Third Layer of the Desktop
Cloud Computing for Business Agility
CMIS: A Multi-Vendor Proposal for a Service-Based Content Management Interoperability Standard
Freedom OSS
Practical SOA” Max Yankelevich
Architecting an Enterprise Service Router (ESR) – A Cost-Effective Way to Scale SOA Across the Enterprise
Return on Assests: Bringing Visibility to your SOA Strategy
Managing Hybrid Endpoint Environments
Game-Changing Technology for Enterprise Clouds and Applications
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Event Webcasts

2008 West
Get ‘Rich’ Quick: Rapid Prototyping for RIA with ZERO Server Code
Keynote Systems
Designing for and Managing Performance in the New Frontier of Rich Internet Applications
How Can AJAX Improve Homeland Security?
Beyond Widgets: What a RIA Platform Should Offer
REAs: Rich Enterprise Applications
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VIPdesk Webinar Answers the Question: 'Virtual Customer Care: When Is It Right for You?"
VIPdesk Presents Live Webinar Addressing Virtual Customer Care on Thursday August 19, 2008

Alexandria, VA -- (Marketwire) -- 08/08/08 -- Virtual customer care continually delivers proven superior results over brick-and-mortar call centers, including improved customer satisfaction scores, average order size and conversion rates. In order to address the increasing profile of virtual call centers as a viable alternative over a traditional brick-and-mortar call center, VIPdesk, the pioneer of home-based call centers and concierge services, will be presenting a live Webinar titled "Virtual Customer Care: When Is It Right For You?" on Thursday August 19, 2008, at 2 p.m. EDT.

Anyone pondering whether their business should trade in its brick-and-mortar call center for a new virtual model should plan to attend this Webinar. Presented by Addison Hatch, VIPdesk's Senior Vice President of Service Delivery, this Webinar is designed to educate attendees on the basics of the virtual call center model, as well as help determine whether the virtual model is right for their customer service needs. Topics covered will include:

--  Growth of virtual call centers -- the brand leaders that are using
    them today
--  Benefits of virtual vs. brick-and-mortar call centers
--  Launching and managing a virtual call center
--  Considerations related to the virtual call center model including
    managing, training, and technology issues involved with home-based agents
--  How to gauge virtual call center success

For more information or to register for "Virtual Customer Care: When Is It Right For You?" go to

About VIPdesk

VIPdesk specializes in delivering virtual call center solutions and concierge services to luxury and premium brand leaders in several industries including retail, travel, auto and financial services. We serve more than 70 blue-chip clients with over 10 million customers and are continually recognized through numerous awards, including the Inc. 500, Inc. 5000, NCBEA Business Ethics Award, Stevie Awards for Women in Business and Smart CEO Future 50. To find out more about VIPdesk, visit

Media Contact:

Linda Dickerhoof
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